Last Updated: September 15, 2026
At JSK Shringar, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or eligible product, we are here to assist you.
Please read the following Refund & Return Policy carefully before placing your order.
A product may be eligible for return or replacement if:
You received a damaged product.
You received a defective product.
You received an incorrect product or a product different from what you ordered.
The product is eligible for return as specifically mentioned on its product page.
The product received is incomplete or has missing parts/accessories, where applicable.
The product must generally be returned in its original, unused and undamaged condition, along with the original packaging, tags, labels, accessories, invoices, and other items supplied with the product.
Certain products may not be eligible for return or exchange due to their nature.
These may include:
Customized or personalized products
Products made specifically according to the customer’s requirements
Products that have been used, altered, washed, damaged, or worn
Products without original packaging, tags, labels, or accessories
Products damaged due to improper handling or storage by the customer
Products specifically marked as “Non-Returnable” on the product page
Products that cannot be returned for hygiene or safety reasons, where applicable
The return eligibility of a product may vary depending on its category and will be communicated on the relevant product page or at the time of purchase.
If you receive a damaged, defective, incorrect, or eligible product, please contact us within 7 days of delivery.
Return requests received after the applicable return period may not be accepted.
To initiate a return, please contact us with:
Order number
Customer name
Registered mobile number/email address
Reason for return
Clear photographs of the product
Photographs of the outer packaging, where applicable
Video of opening the package, if available
Providing photographs or an unboxing video may help us verify and process your claim more quickly.
If your package appears damaged at the time of delivery, please check the product carefully before accepting it, wherever possible.
If you receive a damaged product:
Take clear photographs of the product and packaging.
Keep the original packaging and shipping label.
Contact us within 7 days of delivery.
Provide your order details and supporting photographs/videos.
After verification, we may offer a replacement, return, refund, or another appropriate resolution depending on the circumstances and availability.
If you receive a product different from the product you ordered, please contact us within 7 days of delivery.
After verification, we may arrange for the incorrect product to be returned and provide the correct product, subject to availability.
If the correct product is unavailable, we may provide a refund or another suitable resolution.
If the product has a manufacturing defect, please contact us within the applicable return period.
Our team may request photographs, videos, or other information to verify the issue.
Once the defect is verified, we may provide a replacement, repair, refund, or another suitable resolution depending on the product and circumstances.
Submitting a return request does not automatically guarantee approval.
All return requests are subject to verification and approval by JSK Shringar.
If your request is approved, we will provide instructions regarding the return process and, where applicable, the return shipping arrangements.
For products returned because of a wrong product, damaged product, or manufacturing defect attributable to JSK Shringar, we may arrange or reimburse eligible return shipping costs as applicable.
For returns due to reasons such as change of mind, incorrect selection, or other customer-related reasons, return shipping charges may be applicable or the return may not be accepted, depending on the product’s return terms.
Once the returned product has been received and inspected, we will notify you regarding the status of your refund.
If the refund is approved, the amount will generally be processed through the original payment method or another appropriate method, depending on the payment method used and applicable processing procedures.
Refund processing and the time taken for the amount to appear in your account may vary depending on the payment gateway, bank, card issuer, or other financial institution.
Orders may be cancelled before they are shipped, subject to our order-processing status.
Once an order has been shipped or handed over to the courier, cancellation may no longer be possible.
If an eligible cancellation is approved, the refund will be processed according to the applicable refund procedure.
Where applicable, JSK Shringar may offer a replacement or exchange instead of a refund.
Replacement is subject to:
Product availability
Verification of the issue
Product eligibility
Compliance with the applicable return conditions
If the replacement product is unavailable, we may provide an appropriate alternative or refund.
Returned products may be inspected before a refund, exchange, or replacement is approved.
A return may be rejected if the product:
Has been used or damaged after delivery
Shows signs of misuse
Has been altered or modified
Is missing original packaging, tags, accessories, or components
Does not match the product originally shipped
Is returned after the applicable return period
Does not meet the applicable return conditions
Where permitted and applicable, certain charges such as shipping charges, return shipping charges, payment processing charges, or other non-refundable fees may be deducted from the refund amount.
Any applicable deduction will depend on the reason for the return and the specific product/order terms.
If an order is returned to us because the customer was unavailable, provided an incorrect address or contact information, refused delivery, or failed to accept the shipment, additional shipping charges may apply if the order is requested to be re-shipped.
Any refund for an undelivered/returned order will be subject to the applicable order and shipping terms.
For international orders, return, replacement, refund, customs, duties, taxes, and shipping arrangements may be subject to additional conditions.
Customers may be responsible for applicable customs duties, taxes, or return shipping costs unless otherwise agreed or required by applicable law.
For return, replacement, cancellation, or refund requests, please contact us with your order details.
JSK Shringar
Address:
2/1002, Royal Residency,
Adharwadi Chowk, Kalyan (W),
Dist. Thane, Maharashtra – 421301, India
Orders & Enquiries: 9619066697
Billing & Grievances: 9967009090
Email: Jskshringar@gmail.com
Email: Jskshringar.official@gmail.com
Location: Mumbai • Worldwide
Please mention your Order ID in your communication so that we can assist you more quickly.
JSK Shringar reserves the right to update or modify this Refund & Return Policy from time to time.
Any changes will be posted on this page with the updated Last Updated date.
By placing an order on our website, you acknowledge and agree to the applicable Refund & Return Policy.
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